Our Story
I've been practicing for almost twenty-five years. Three years ago I made the decision to convert to a fully digital workflow. The learning curve was a nightmare — but that wasn't even the real problem.
Going digital made my caseload significantly busier, and I lost the ability to track it the way I used to. What had been twenty to twenty-five pans I could see on a shelf turned into over a hundred active digital cases with no physical record of any of them. The thing about a physical pan is that it acts like a tracking system without you realizing it. If something just sat there, you'd notice. That pan sitting there would tell you something was missing. With digital, that cue is gone. We started making mistakes. We were forgetting patients.
When CDCP launched and we were doing more consults than ever, it got worse. It was easy to miss sending in a predetermination. Easy to miss the fact that one hadn't come back. There was no pan on the shelf telling you something wasn't moving.
Around the same time, I looked at my clinical charting and realized it was very unimpressive. I started using an LLM with voice dictation — originally just for myself, just to speed up my notes. That was the only goal. One small idea to fix one small problem.
What happened over the next nine months I didn't see coming. That charting tool kept growing. Scheduling. Lab workflow. Staff task management. Billing. AI partial denture design. Radiograph interpretation. Referral letters. Oral examinations. Predetermination tracking. One feature at a time, it became something I didn't have a word for — until I realized what it was: a completely AI-assisted practice management system that does everything. Not most things. Everything.
Going digital was the first time I'd really had to get comfortable with computers.
That curiosity didn't stop there. It pulled me into automation. Eventually it pulled me into programming itself.
Somewhere along the way, it stopped being about fixing one small problem. What I wanted was something modular — something I could bend and reshape as my practice changed. Something flexible enough to evolve quickly, the same way I'd had to evolve years earlier moving from an analog denture workflow to a digital one. I wanted my software to be able to make that same kind of leap, whenever I needed it to.
DentureFlowPro is my fifth iteration of this. I'm finally ready to share it. What I built has been revolutionary for my level of organization — a massive time saver — and I want to share it with the denturist community.
If it solved these problems for my practice, I know it'll solve them for yours.
Damien is a practising denturist of 25 years and the author of the articles on this site. DentureFlowPro is built and used inside his own practice — every clinical workflow in it exists because a real appointment needed it.
Registered with the College of Denturists of Ontario, and a member of the Denturist Association of Ontario, the Denturist Group of Ontario and the Denturist Association of Canada.
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